Support > FTP
File Transfer Protocol (FTP) is used to move files across a network and is the primary means of transferring files from one computer to a web server.
There are many FTP clients available that you can use to access your web hosting account. We recommend Filezilla, a free FTP client that works very well and is available for Windows, Mac and Linux operating systems. Click Here to download the latest version for your system.
You'll need to supply the following details:
- Host Address
- Port
- Username
- Password
When your account has been provisioned, we'll send a copy of these details through to you.
We recommend the following instructional guides for using FileZilla with your web hosting account:
FileZilla Wiki: Connecting to an FTP server
FileZilla Wiki: Navigating on the server
